How to Find Order ID for AnyMirror？

Order ID also known as Order Number, Purchase ID or Reference Number, this is the unique number that gets assigned to an order placed by the customer online. It helps both iMobie and customer to get details on the order such as date of order, the purchased plan, quantity, order price, and more. To find your order information, follow the instructions here.

Part 1. How to Find Order ID Placed via Stripe?

Part 2. How to Find Order ID Placed via MyCommerce?

Part 1. How to Find Order ID Placed via Stripe?

If you see “STRIPE” on your bank statement, then the order should be placed via Stripe platform.

1. Get the Order ID from Order Completed Page.

You will see Your Order is Completed page once the order has been finished. The order ID is followed by “Your order number is”.

Find Stripe Order ID from Order Completed Page

2. Track Order ID by Delivery Email.

The delivery information email will be sent later from us. The reference number is the Order ID.

Find Stripe Order ID from Delivery Email

Part 2. How to Find Order ID Placed via MyCommerce?

If you have a charge on your billing statement with a description such as "DRI*" "DRI" or "Digital River", then the order should be placed via MyCommerce.

1. Find the Order ID from Order Completed Page or Email.

Once the order has been completed, it will direct to open a page for order confirmation. Here is where you get the Order ID for the very first time.

Find Order ID from Order Completed Page

Delivery information email will be sent later from our reseller MyCommerce team. MyCommerce order no. is the Order ID which you are looking for.

Find MyCommerce Order ID from Delivery Information Email

One PDF file has been attached to this Delivery Information email. The order ID will also be shown in the middle of the invoice.

Find MyCommerce Order ID from Invoice

2. Track Order from iMobie Account Center.

iMobie tracks of an order info after you sign up an iMobie account with your purchase e-mail.

You can find your order detail after you log in your account. If you can't remember the password, click on the “Forgot” to reset your password.

After signing in iMobie account center, you can locate Order ID under My Order tab. The activation code number is the same number with Order ID.

Find Order ID from My Order

3. Contact Support Team to Help.

If the order is unable to be located after trying the previous methods, please do not worry. You can contact our Support Team to get further help. And you will receive a reply within 24 hours on work days and 48 hours on holidays.