Help Category
1. How do I request a refund for AnyMirror?
You can request a refund by filling the form here. Our support team will contact you to provide further assistance soon.
2. Why haven’t I received the refund yet?
If you have requested a refund and haven’t received it yet, it may be the following reasons:
(1). There is a delay with processing your refund.
Once a refund is confirmed by us, it usually takes 5 to 7 business days for the funds to be credited to your account. However, depending on the transaction type it may take longer over busy festive periods.
(2). A chargeback has been requested.
Once a chargeback has been requested the funds will be frozen by the payment authority (card issuer/bank/ PayPal etc.) until the verdict of the chargeback request has been determined. Please contact the payment company or card issuer to request further details regarding their chargeback procedures. After you reverse the chargeback, you can contact us for refund request.
3. What is your Refund Policy?
You can check the details of our Refund Policy here. For any reasonable order dispute, iMobie welcomes customers to submit the refund request and we are happy to assist you in the process.